GlobalOutlook plans to launch Lync 2010 for Indian
SMEs

GlobalOutlook, a licensed provider of hosted Microsoft Exchange services, based in Bangalore, is assessing opportunities to make available Microsoft Lync 2010 to Indian SMEs. Lync 2010 is a single interface that combines voice communications, audio-video and web conferencing, and instant messaging, into a robust and, more contextual offering.

GlobalOutlook’s chief executive, Raghu Kumar:

• "An unfortunate trend in the SME world, more prevalent in India and China, is to look at easier ways of adopting technologies...by using pirated software. This is where IT giants like Microsoft are looking at making their technologies friendly to SMEs by converting them to cloud-based products."
• "Unlike large enterprises, which have an army of technology deployments, SMEs typically want a single-window offering that has an impact on their costs. What GlobalOutlook offers yields a saving of nearly 41 per cent."

According to GlobalOutlook, it will be ready to launch Lync 2010 among its existing users (about 10,000) in the next few months. The company is hopeful that these users will readily convert to Lync 2010, following its launch.

According to an interesting study titled, “Indian SMB ICT Adoption Insights”, just about 10 million Indian SMEs, of the approximately 500 million, are technology-ready. The study expects a 12% CAGR growth in the overall domestic IT spending to $36 billion by 2015. In the meanwhile, Indian SMEs are expected to grow at CAGR of 15%, accounting for $15 billion by 2015.

Raghu Kumar:

"The new solution enables SMEs to start moving a small portion of its staff to Exchange, using the same domain name, without any interruptions, even as the remaining employees use their existing Linux-based solutions or any low-end solutions. The challenge for SMEs is to cut their capex and the hybrid solution addresses just that."

Abstract of a news published in Business Standard

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